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British Columbia has had legislation since the 1930s to protect borrowers from unscrupulous practices employed by creditors and their debt-collection agents. At the time this project was carried out, that legislation had not kept pace with the dramatic expansion in consumer credit. This project examines options for reforming this area of the law, to bring it into line with social and economic developments.

Keywords: debt; collection; agent; agency; license; harassment; bailiff; privacy; payment; seizure; debtor; creditor; defamation; credit; criminal; liability; civil; collector; credit-card; credit card; licence